Henington School Services
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Shipping and Refund Policy

HSS will distribute all physical products by both USPS (United States Postal Service) and UPS (United Parcel Service) to deliver to our customers and clients.

As orders are received they will be reviewed and processed. Upon verification of payment orders that are confirmed generally ship within 10 business days. Orders shipped via UPS have a tracking number can be made available to confirm delivery. All USPS orders are sent as Flat Parcels and are subject to terms and conditions set forth by the carrier.

Return and Refund Policy
HSS offers 100% refund on all orders where customers were not satisfied. HSS reserves the right to request any customers dissatisfied to return their order to HSS at their own expense before issuing a refund.

Credits will be issued to the credit card used on the order. If payment received was cash or check, we will refund by check to the billing address.

Shipping and Damage Claims:
If your shipment has arrived damaged, please contact us immediately. If there has been no contact with in 5 days of receiving the order this constitutes your acceptance of the order.

 

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